Serene Boutique Hotel & Spa Hanoi | Hanoi ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

16-18 Bat Su, Hanoi, Vietnam, 10000

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room

Max:

2 persons

195 sq. feet

Bed options:

1 King Size Bed

Shower

Heating

room details

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Family King Room

Max:

3 persons

305 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Superior Twin Room

Max:

2 persons

195 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Hanoi1400 ft

Airports

Noi Bai International (HAN) 15.8 mi

Cat Bi International (HPH) 72.2 mi

Train

Ha Noi Railway station5000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Baggage storage
Locker room
Allergy-free rooms
Elevator
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Business

Fax/Photocopying

Children

Cribs

Spa & Leisure

Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Location

16-18 Bat Su, Hanoi, Vietnam, 10000

Map view

16-18 Bat Su, Hanoi, Vietnam, 10000

City landmarks

Monuments and Landmarks

Ho Chi Minh Mausoleum

1.4 mi

Museums

Hoa Lo Prison

4100 ft

Quoc Tu Giam Street Dong Da District

Temple Of Literature

1.2 mi

Museums

Vietnam Military History Museum

4000 ft

Church

Saint Joseph Cathedral

2800 ft

Museums

Vietnamese Women's Museum

1.0 mi

Dinh Tien Hoang St.

Temple of the Jade Mountain

3600 ft

Pagoda

One Pillar Pagoda

1.3 mi

Tran Nhat Duat Street

Long Bien Bridge

4900 ft

Castle

Thang Long Imperial Citadel

5100 ft

Libraries

Hoan Kiem Lake

3300 ft

56 Hang Chieu Dong Xuan

Hanoi Old City Gate

2100 ft

Lake of the Restored Sword

3300 ft

Monuments and Landmarks

Hanoi Flag Tower

4300 ft

Museums

Vietnam Fine Arts Museum

5200 ft

Square

Ba Dinh Square

1.3 mi

Museums

Vietnam National Museum of History

1.3 mi

Broadway Theatre

Thang Long Water Puppet Theatre

2900 ft

Pagoda

Tran Quoc Pagoda

1.5 mi

Church

Cua Bac Church

4700 ft

Pagoda

Quan Thanh Temple

1.2 mi

87 Ma May Street Hoan Kiem District

Ancient House

2600 ft

Quan Thanh Street

Truc Bach Lake

1.1 mi

Events

Friendship Cultural Palace

4700 ft

Broadway Theatre

Opera House

1.2 mi

Mall

Trang Tien Plaza

4900 ft

Parks

Lenin Park

1.3 mi

Palace

Presidential Palace

1.5 mi

Nearby

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

1400 ft

Hang Duong

Hanoi Night Market

1800 ft

Restaurants

Serene Cuisine Restaurant

100 ft

16-18 Bat Su Street,Hoan Kiem Distr,on the 8 floor of Serene Boutique Hotel

Purple Cherry Restaurant

500 ft

1A Cua Dong Street

Hanoi Charm Restaurant

200 ft

No 46 Bat Su Str Old Quarter

An Nam Parlour

300 ft

24 Hang Vai St.

Comga Cafe & Restaurant

500 ft

1 Cua Dong Corner of Cua Dong and Hang Ga street

Countryside Cooking Class & Restaurant

500 ft

29 Bat Dan Str Old Quarter

Tannin Wine Bar

500 ft

46 Hang Vai

Apron Up Restaurant

500 ft

66 Bat Su Street Old Quarter

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

9.4

Location

10.0

Service

10.0

Dining

9.0

Robert

United States of America, February 2025

5.0/10

I had a wonderful experience at Serene Boutique Hotel & Spa. The location was fantastic, right in the heart of the Old Quarter, making it easy to explore the city. The hotel was immaculate and the staff were incredibly attentive, especially Danny and Jenny, who went above and beyond to ensure our stay was nice. On the downside, I felt the breakfast could have included more vegetarian options, and some furniture seemed a bit dated. Overall, it was a good stay and I would definitely return.

Rooms

10.0

The rooms were spacious, beautifully decorated, and exceptionally clean. Each day, we enjoyed a fresh fruit platter, which was a lovely touch.

Service

10.0

The service was great; the staff were extremely friendly and attentive, always eager to help with anything we needed. Special shout-out to Danny and My for their excellent hospitality.

Location

10.0

Located in the Old Quarter, the hotel was perfectly situated for exploring most attractions, with a peaceful environment despite the bustling area outside.

Dining

8.0

Breakfast offered a decent variety, including local options like pho and eggs cooked to order, but I wished there were more vegetarian dishes available.

Facilities

10.0

The hotel had great facilities, including a lovely spa where I indulged in massages after long days of sightseeing. They also organized our tours seamlessly.

Ralph

United States of America, December 2024

7.0/10

I had a wonderful stay at Serene Boutique Hotel & Spa. The staff were incredibly friendly and helped arrange everything during my visit, from tours to transportation. The breakfast offered a great selection, including delicious pho. One small downside was that the TV channel selection could be improved for English speakers. Overall, I would highly recommend this hotel for its comfort and location.

Rooms

10.0

My room was clean, spacious, and very comfortable with a nice little balcony for fresh air. The housekeeping even surprised me with sweet towel figures, which was a lovely touch.

Service

10.0

The staff were exceptionally friendly and accommodating. They greeted me warmly at the door and were always ready to assist with any questions or requests I had, making my stay feel very personalized.

Location

10.0

The hotel is perfectly located in the heart of the Old Quarter, just a short walk to Hoan Kiem Lake and the Night Market, making it easy to explore the area. Plus, there are plenty of great cafes and restaurants nearby.

Dining

10.0

Breakfast at the hotel was fantastic. The buffet had a wonderful variety, mixing both Vietnamese and Western options, and everything was made fresh. I especially loved the pho.

Facilities

9.0

The hotel offers a range of facilities including a spa and laundry service. I utilized the tour desk which was very helpful in organizing my trips.

Scott

United States of America, October 2024

6.2/10

I had a fantastic stay at Serene Boutique Hotel & Spa. The location in the Old Quarter was perfect for exploring and easily accessible. The staff provided really good service and made me feel welcomed, though the building showed some age in certain areas. Overall, it was a nice experience that I would love to repeat.

Rooms

9.0

My room was cozy and clean, with fresh flowers adding a nice touch. although the bathroom revealed some wear.

Service

10.0

The staff were incredibly kind and always ready to help with any requests. They even assisted me with transportation arrangements, which was greatly appreciated.

Location

10.0

Being in the heart of the Old Quarter made it easy to walk to all the main tourist sites. It felt safe and vibrant.

Dining

9.0

Breakfast was a highlight, featuring a great selection of both hot and cold dishes. I enjoyed the fresh juices and pastries.

Facilities

9.0

The hotel offered helpful facilities like airport shuttle service and luggage handling, making my stay more convenient.

Jennifer

United States of America, October 2024

6.8/10

I had a good stay at Serene Boutique Hotel & Spa. From the warm welcome at check-in to the attentive service throughout my visit, I felt completely taken care of. The breakfast buffet offered a great variety of options, but I did notice some limited dining choices outside the hotel. Overall, it was a cozy and enjoyable experience that made exploring Hanoi easy and convenient.

Rooms

10.0

My room was spacious, impeccably clean, and equipped with free Wi-Fi and even a small laptop for my use. It was a comfortable setting that provided a restful retreat after a day of exploring.

Service

10.0

The staff, especially Kathy and Jenny, were incredibly friendly and helpful. They made excellent recommendations and ensured my needs were met promptly, which really enhanced my experience.

Location

10.0

The hotel is perfectly situated in the heart of the Old Quarter, making it easy for me to walk to various attractions and experience the local culture. Yet, it felt like a tranquil escape from the bustling streets.

Dining

9.0

While the dining options were somewhat limited, the breakfast was high quality and catered to different tastes. I especially appreciated the quality of the coffee served each morning.

Facilities

10.0

The hotel provided excellent facilities, including a fantastic spa where I enjoyed a discount as a guest. The range of services like room service and tour assistance made my stay even more convenient.

Frank

United States of America, October 2024

5.2/10

My stay at Serene Boutique Hotel & Spa was wonderful, though there were a few minor hiccups. The staff were really good and really made me feel at home. I also enjoyed the lovely breakfast, but the room could have used some updating. Overall, it was a great base for exploring Hanoi's Old Quarter.

Rooms

8.0

The room I had was clean and spacious, and even came with a complimentary bottle of wine. However, some aspects felt slightly outdated, and I noticed the pillows could use replacing.

Service

10.0

The service here was truly excellent! Specific staff members like Kathy and Alice were incredibly kind and eager to help with anything I needed during my stay.

Location

10.0

The location in the heart of the Old Quarter was perfect for exploring the city. Everything I wanted to see was just a short walk away, yet the street was surprisingly quiet at night.

Dining

9.0

Breakfast was fantastic, with a range of fresh options available. I particularly enjoyed the beautiful view from the top floor while dining.

Facilities

9.0

The hotel offered great facilities, including laundry service and an airport shuttle, which made my travel plans much smoother.